Customer Support built a release readiness checklist

“It's behind the VPN.”— Finance Business Partner

Reason:

Allegedly because the last 10% is authentication, billing and everything else. With a roadmap in the README, last touched 88 days ago.

Built by:

Anja, a product owner

Build time:

one weekend

Built with:

a serverless architecture with one very stateful function

Database:

895 XML files generated by SAP

Authentication:

email magic links to Marco's personal Gmail

Deployment:

deployed from a Git commit nobody has pushed

Responsible:

Katrin, who has not touched it in 12 months

Documentation:

a file called how-it-works-v2-final-final.docx

Security situation:

no security review, no plans for one

Future disaster:

It will get an SLA before it gets a test suite.

Age: 12 days · originally expected to last 7 days · 1 owner so far · survived 1 reorganisation · last meaningful change 12 days ago

Rated rare mostly because: 84% chance of becoming business critical, 206 users, €240k per year.