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App #1012 ยท ๐Ÿ‡ฉ๐Ÿ‡ช Germany
Disaster score 591Legendary

The Team Nobody Remembers Creating built a custom ticket system for six tickets a month

๐Ÿ”ฅ Business critical
Users607
Departments0
Criticality19%
Money involvedโ‚ฌ970,645/yr
โ€œWe'll migrate it eventually.โ€โ€” Petra, The Team Nobody Remembers Creating
Reason:
Allegedly because the workaround has onboarding documentation. Forked from a tutorial at 17:31 and never cleaned up.
Built by:
Petra, an analyst
Build time:
9 evenings
Built with:
Lovable, and a pinch of stupidity
Database:
two databases kept "mostly in sync"
Authentication:
the demo account has production access
Deployment:
on a free tier that expires in 3 days
Responsible:
Petra, an analyst. Only Petra.
Documentation:
a Word document with tracked changes still enabled
Security situation:
no security review, no plans for one
Future disaster:
It will delete records older than 271 days, including the important ones.

Accidentally connected to (2)

  • โ†’ depends on a folder called Incoming
  • โ†’ scrapes another tool that itself scrapes SAP

Age: 209 days ยท originally expected to last 7 days ยท 2 owners so far ยท last meaningful change 209 days ago

Rated legendary mostly because: 607 users, โ‚ฌ971k per year, 2 accidental connections.

Current owner

Nobody has taken responsibility for this disaster.

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