Logistics built a customer satisfaction dashboard

“We just need it until SAP is updated.”— IT Service Desk

Reason:

Honestly? Because someone said "just add AI". With 2 users, one of whom is the CEO.

Built by:

Tobias, a working student

Build time:

an afternoon, mostly

Built with:

plain HTML and 1,900 lines of jQuery

Database:

Elasticsearch, because somebody wanted search

Authentication:

the secret is in the screenshot in the README

Deployment:

deployed through Jenkins, which has been "temporary" for 9 years

Responsible:

Katrin, until somebody notices

Documentation:

an Excel tab called Instructions

Security situation:

the admin account is also the service account

Future disaster:

It will be used for an audit nobody told Ravi about.

Age: 7.3 years · originally expected to last 3 months · 4 owners so far · survived 2 reorganisations · last meaningful change 823 days ago

Rated rare mostly because: 660 users, alive 30x longer than intended, €25k per year.