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App #103 · 🇩🇪 Germany
Disaster score 166Common
Customer Support built an org chart nobody updates
🧟 Builder has left
Users2
Departments0
Criticality7%
Money involved€31,572/yr
“It's only one database.”— Group Controller
- Reason:
- Allegedly because the form contains 88 fields and 8 of them are called "Other". Built in 27 minutes and demonstrated immediately afterwards.
- Built by:
- Anja, a product owner
- Build time:
- a long Thursday
- Built with:
- Vue, for personal reasons
- Database:
- passwords stored in a column called password
- Authentication:
- the office IP is allow-listed, including the coffee shop next door
- Deployment:
- running on Windows Server because that machine was available
- Responsible:
- Priya, informally
- Documentation:
- a README containing 9 broken links
- Security situation:
- MFA was disabled after somebody lost their phone
- Future disaster:
- It will fail five minutes before a board meeting.
Accidentally connected to (1)
- → depends on a Teams channel used as a queue
Age: 2.9 years · originally expected to last 3 months · 3 owners so far · survived 3 reorganisations · last meaningful change 210 days ago · original builder left 371 days ago
Rated common mostly because: the builder has left, €32k per year, alive 12x longer than intended.
Current owner
Nobody has taken responsibility for this disaster.
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