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App #1046 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 91Common

Operational Excellence built a commission dispute tracker

Users7
Departments0
Criticality6%
Money involvedunknown
β€œIt only has admin access because read-only didn't work.”— Daniel, Operational Excellence
Reason:
Allegedly because the spreadsheet has 3,989 rows and 61 tabs. Renamed three times to avoid attention.
Built by:
Daniel, a product owner
Build time:
a long Thursday
Built with:
Next.js, because the tutorial used it
Database:
a MySQL database called production-backup on a machine under a desk
Authentication:
the security model is "we have antivirus"
Deployment:
running on a server nobody remembers provisioning
Responsible:
a steering committee that has not met in 12 months
Documentation:
a file called how-it-works-v2-final-final.docx
Security situation:
certificate warnings are considered normal
Future disaster:
It will duplicate every record after a timezone change.

Accidentally connected to (2)

  • β†’ depends on a client certificate installed on one machine
  • β†’ depends on an Excel macro

Age: 32 days Β· originally expected to last 4 weeks Β· 1 owner so far Β· survived 1 reorganisation Β· last meaningful change 19 days ago

Rated common mostly because: 2 accidental connections, 7 users, 6% chance of becoming business critical.

Current owner

Nobody has taken responsibility for this disaster.

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