Health & Safety built a lead scoring system

“The password changes every year.”— Olivier, Health & Safety

Reason:

Allegedly because the Miro board is now the documentation. Copied to production via floppy disks.

Built by:

Olivier, the management assistant

Build time:

5 evenings

Built with:

Postgres, but accessed directly from the frontend

Database:

Jira custom fields, somehow

Authentication:

Marco thinks Elena knows the password

Deployment:

running on Windows Server because that machine was available

Responsible:

Operations, but they strongly disagree

Documentation:

a Confluence page linking to another Confluence page

Security situation:

production secrets are in .env.example

Future disaster:

It will send an invoice of €2,400 to the wrong country.

Age: 2.4 years · originally expected to last 4 weeks · 6 owners so far · last meaningful change 420 days ago

Rated common mostly because: 2 accidental connections, alive 29x longer than intended, €33k per year.