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App #1065 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 790Mythic

IT (yes, really) built a tool checkout system

πŸ”₯ Business critical
Users278
Departments5
Criticality53%
Money involved€2,598,010/yr
β€œIt's basically Airtable.”— Tobias, IT (yes, really)
Reason:
Mainly because the documentation starts with "TODO". Copied to production via floppy disks.
Built by:
Tobias, a product owner
Build time:
one weekend
Built with:
Express, because NestJS looked like too much work
Database:
Redis with persistence disabled because "it is only a cache"
Authentication:
the production server is reachable from the guest Wi-Fi
Deployment:
hosted in Nadia's Azure subscription
Responsible:
the person sitting closest to the printer
Documentation:
a Loom video recorded at 1.5x speed
Security situation:
passwords are stored in a spreadsheet for emergencies
Future disaster:
It will be presented to management as evidence that shadow IT works.

Accidentally connected to (2)

  • β†’ depends on Anja's laptop being awake
  • β†’ scrapes the official system because it has no API

Age: 3.8 years Β· originally expected to last 2 months Β· 1 owner so far Β· survived 1 reorganisation Β· last meaningful change 19 days ago

Rated mythic mostly because: €2.6m per year, 278 users, 5 departments depend on it.

Current owner

Nobody has taken responsibility for this disaster.

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