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App #1095 · 🇩🇪 Germany
Disaster score 243Common

Three People From Finance built a lost customer win-back tracker

Users299
Departments0
Criticality10%
Money involved€45,910/yr
The data is mostly public anyway.Marketing Manager
Reason:
Honestly? Because the integration has been "temporarily disabled" for 18 months. Forked from a tutorial at 11:24 and never cleaned up.
Built by:
Priya, the management assistant
Build time:
one weekend
Built with:
Svelte, which nobody else here writes
Database:
a database on Thomas's laptop
Authentication:
the audit log records "something changed"
Deployment:
running in Docker, but the Dockerfile is missing
Responsible:
whoever happens to be on call
Documentation:
three different architecture diagrams
Security situation:
security is handled by the fact nobody knows it exists
Future disaster:
It will get monitoring after the first outage.

Age: 1.0 years · originally expected to last 2 months · 1 owner so far · survived 1 reorganisation · last meaningful change 19 days ago

Rated common mostly because: 299 users, €46k per year, alive 6x longer than intended.

Current owner

Nobody has taken responsibility for this disaster.

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