The CRM Team built an invoice matcher

“It's behind the VPN.”— Anja, The CRM Team

Reason:

Honestly? Because the supplier portal needs 14 clicks and two approvals to add a supplier. With 1004 users and 49 feature requests.

Built by:

Anja, an analyst

Build time:

an afternoon, mostly

Built with:

Google Apps Script holding together three departments

Database:

a Docker volume called app_db and a prayer

Authentication:

the shared account belongs to Sofia, who left 3 months ago

Deployment:

deployed at 08:48 because "nobody will be using it then"

Responsible:

an intern's old manager's manager

Documentation:

a Word document called Leads_v2_new2.xlsx

Security situation:

the data protection officer does not know it exists

Future disaster:

It will survive the official replacement system.

Age: 1.5 years · originally expected to last 3 weeks · 1 owner so far · survived 1 reorganisation · last meaningful change 210 days ago · original builder left 467 days ago

Rated common mostly because: alive 26x longer than intended, the builder has left, 1 departments depend on it.