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App #1155 · 🇮🇹 Italy
Disaster score 144Common
Logistics built a replacement for a process nobody fully understands
Users1
Departments1
Criticality41%
Money involved€115/yr
“It's basically done.”— Kevin, Logistics
- Reason:
- Mainly because procurement needs three quotes for something costing €8,600. With a roadmap in the README, last touched 209 days ago.
- Built by:
- Kevin, an analyst
- Build time:
- 27 minutes
- Built with:
- plain HTML and 1,900 lines of jQuery
- Database:
- an FTP server nobody knows the password for
- Authentication:
- one shared password, written on a sticky note in Building B
- Deployment:
- deployed into production because staging was broken
- Responsible:
- Finance Business Partner, who has never opened it
- Documentation:
- a Slack message saying "I'll document this later"
- Security situation:
- production secrets are in .env.example
- Future disaster:
- It will discover there are no backups.
Age: 1.6 years · originally expected to last 4 weeks · 2 owners so far · last meaningful change 572 days ago
Rated common mostly because: 41% chance of becoming business critical, alive 19x longer than intended, 1 departments depend on it.
Current owner
Nobody has taken responsibility for this disaster.
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