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App #1155 · 🇮🇹 Italy
Disaster score 144Common

Logistics built a replacement for a process nobody fully understands

Users1
Departments1
Criticality41%
Money involved€115/yr
It's basically done.Kevin, Logistics
Reason:
Mainly because procurement needs three quotes for something costing €8,600. With a roadmap in the README, last touched 209 days ago.
Built by:
Kevin, an analyst
Build time:
27 minutes
Built with:
plain HTML and 1,900 lines of jQuery
Database:
an FTP server nobody knows the password for
Authentication:
one shared password, written on a sticky note in Building B
Deployment:
deployed into production because staging was broken
Responsible:
Finance Business Partner, who has never opened it
Documentation:
a Slack message saying "I'll document this later"
Security situation:
production secrets are in .env.example
Future disaster:
It will discover there are no backups.

Age: 1.6 years · originally expected to last 4 weeks · 2 owners so far · last meaningful change 572 days ago

Rated common mostly because: 41% chance of becoming business critical, alive 19x longer than intended, 1 departments depend on it.

Current owner

Nobody has taken responsibility for this disaster.

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