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App #116 Β· πŸ‡ΏπŸ‡¦ South Africa
Disaster score 146Common

Sales built a knowledge base with a search that does not search

🧟 Builder has left
Users1
Departments0
Criticality6%
Money involved€0/yr
β€œIT would have taken months.”— Marketing Manager
Reason:
Allegedly because it was faster to build it than to explain it to HR Generalist. With 2 tests, all skipped.
Built by:
Sarah, a warehouse supervisor
Build time:
43 minutes
Built with:
Svelte, which nobody else here writes
Database:
a folder called DATABASE
Authentication:
email magic links to Priya's personal Gmail
Deployment:
deployed through Jenkins, which has been "temporary" for 8 years
Responsible:
Finance Business Partner, who calls it "the little tool"
Documentation:
an architecture diagram containing a box labelled "magic happens here"
Security situation:
the encryption key is stored next to the encrypted data
Future disaster:
It will get a support rota before it gets an owner.

Accidentally connected to (2)

  • β†’ depends on drive Z: existing
  • β†’ shares one database user with every internal application

Age: 103 days Β· originally expected to last 14 days Β· 1 owner so far Β· last meaningful change 103 days ago Β· original builder left 46 days ago

Rated common mostly because: 2 accidental connections, the builder has left, alive 7x longer than intended.

Current owner

Nobody has taken responsibility for this disaster.

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