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App #1230 · 🇺🇸 the United States
Disaster score 420Rare

The Mailroom built an SLA breach calculator

☠️ No known owner🔥 Business critical🧟 Builder has left
Users119
Departments0
Criticality3%
Money involved€661,696/yr
Nobody knows the URL.Chen, The Mailroom
Reason:
Honestly? Because the approval requires 3 people for a €83,000 purchase. Presented in a town hall as "innovation".
Built by:
Chen, the management assistant
Build time:
one weekend
Built with:
Vue, for personal reasons
Database:
the filesystem.
Authentication:
the password is stored in a Teams channel called "Passwords"
Deployment:
accessible through an IP address because DNS is "later"
Responsible:
nobody. It has no owner.
Documentation:
a Slack thread from October
Security situation:
MFA was disabled after somebody lost their phone
Future disaster:
It will be migrated into the official system in 2032.

Age: 3.9 years · originally expected to last 3 weeks · 2 owners so far · survived 3 reorganisations · last meaningful change 3 days ago · original builder left 1360 days ago

Rated rare mostly because: €662k per year, 119 users, alive 67x longer than intended.

Current owner

Nobody has taken responsibility for this disaster.

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