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App #1244 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 787Mythic

Marketing Operations built an internal URL shortener

πŸ”₯ Business critical🧟 Builder has left
Users649
Departments2
Criticality100%
Money involved€730,194/yr
β€œIt's read-only. Mostly.”— Bastian, Marketing Operations
Reason:
Mainly because someone said "just add AI". With dark mode and no error handling.
Built by:
Bastian, a controller
Build time:
a long Thursday
Built with:
Lovable, and a pinch of stupidity
Database:
SAP, indirectly, through 12 CSV exports
Authentication:
the temporary firewall rule has existed for 11 months
Deployment:
running in a Kubernetes cluster created for a proof of concept
Responsible:
Bastian, who left 6 months ago
Documentation:
a PowerPoint with 67 slides
Security situation:
security is handled by the fact nobody knows it exists
Future disaster:
It will silently stop syncing and nobody will notice for 3 months.

Accidentally connected to (2)

  • β†’ depends on LibreOffice rendering the spreadsheet correctly
  • β†’ depends on another app also nobody owns

Age: 320 days Β· originally expected to last 3 weeks Β· 1 owner so far Β· last meaningful change 210 days ago Β· original builder left 320 days ago

Rated mythic mostly because: 649 users, €730k per year, 100% chance of becoming business critical.

Current owner

Nobody has taken responsibility for this disaster.

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