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App #1265 Β· πΊπΈ the United States
Disaster score 396Rare
The Team Nobody Remembers Creating built a debt collection dashboard
β οΈ No known ownerπ§ Builder has left
Users1
Departments5
Criticality13%
Money involvedβ¬17/yr
βThe database isn't exposed. I think.ββ Olivier, The Team Nobody Remembers Creating
- Reason:
- Officially because the workaround has onboarding documentation. Built during an offsite instead of the thing they were asked to build.
- Built by:
- Olivier, a controller
- Build time:
- a long Thursday
- Built with:
- Excel macros, exposed over HTTP
- Database:
- a production table where the primary key is the customer's name
- Authentication:
- the password is stored in a Teams channel called "Passwords"
- Deployment:
- running in a region 3 time zones away from its users
- Responsible:
- an agency acquired by another agency
- Documentation:
- a Miro board with 179 sticky notes
- Security situation:
- the refresh token never expires
- Future disaster:
- It will be reported to the data protection officer by a customer.
Accidentally connected to (4)
- β reads directly from the production database
- β depends on a vendor account nobody can log into
- β depends on a server nobody is allowed to reboot
- β parses screenshots using OCR
Age: 1.5 years Β· originally expected to last 7 days Β· 2 owners so far Β· last meaningful change 210 days ago Β· original builder left 245 days ago
Rated rare mostly because: 4 accidental connections, 5 departments depend on it, alive 77x longer than intended.
Current owner
Nobody has taken responsibility for this disaster.
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