The CRM Team built a new SaaS replacement built to avoid a €19/month subscription

“The business needed it yesterday.”— Priya, The CRM Team

Reason:

Honestly? Because someone called it "basically just CRUD". With 408 users and zero documentation.

Built by:

Priya, someone from Procurement

Build time:

one weekend

Built with:

Svelte, which nobody else here writes

Database:

Neo4j because someone drew arrows on a whiteboard

Authentication:

the session cookie expires in 10 years

Deployment:

deployed from the main branch because branches were confusing

Responsible:

IT, according to Finance

Documentation:

a README last updated 411 days ago

Security situation:

CORS is set to * because it fixed the issue

Future disaster:

It will cause Procurement to ask "what vendor?".

Age: 45 days · originally expected to last 3 months · 1 owner so far · last meaningful change 45 days ago · original builder left 50 days ago

Rated common mostly because: 276 users, 64% chance of becoming business critical, the builder has left.