Production built an account handover tool

“It's basically Power Apps.”— Ravi, Production

Reason:

Because nobody had tested it on an iPad. Copied to production via floppy disks.

Built by:

Ravi, a warehouse supervisor

Build time:

a long Thursday

Built with:

Airtable plus four Zapier zaps and one mystery webhook

Database:

a production table where the primary key is the customer's name

Authentication:

the encryption key is stored next to the encrypted data

Deployment:

running with 79% memory usage and "seems fine"

Responsible:

a vendor whose support contract expired 15 months ago

Documentation:

a Slack message saying "I'll document this later"

Security situation:

password reset emails contain the old password

Future disaster:

It will be used for payroll by accident.

Age: 12 days · originally expected to last 14 days · 1 owner so far · last meaningful change 12 days ago

Rated common mostly because: 1 users, 2% chance of becoming business critical.