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App #1336 · 🇺🇸 the United States
Disaster score 295Common

Continuous Improvement built a privileged account register

✨ Friday deployment🧟 Builder has left
Users408
Departments1
Criticality15%
Money involved€0/yr
The data is mostly public anyway.Marketing Manager
Reason:
Because procurement needs three quotes for something costing €799. With 1272 users and zero documentation.
Built by:
Jens, a warehouse supervisor
Build time:
a long Thursday
Built with:
an internal API copied from a Stack Overflow answer
Database:
Supabase with the service role key in the frontend
Authentication:
the session never expires because that was annoying
Deployment:
restarted manually every Friday
Responsible:
IT Service Desk, who has never opened it
Documentation:
a Slack thread from October
Security situation:
the penetration test found it by accident
Future disaster:
It will email the entire customer list to one customer.

Age: 31 days · originally expected to last 3 months · 2 owners so far · survived 1 reorganisation · last meaningful change 31 days ago · original builder left 31 days ago

Rated common mostly because: 408 users, the builder has left, 15% chance of becoming business critical.

Current owner

Nobody has taken responsibility for this disaster.

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