Digital Transformation built a KPI dashboard explaining the other KPI dashboard

“There's already a Jira ticket.”— Head of Operations

Reason:

Honestly? Because procurement needs three quotes for something costing €49. Started as copy of copy of Leads_use-this-one.csv with a script attached.

Built by:

Miriam, an analyst

Build time:

12 minutes

Built with:

an internal API copied from a Stack Overflow answer

Database:

a production table where the primary key is the customer's name

Authentication:

permissions are managed in a spreadsheet

Deployment:

deployed to staging, which customers are now using

Responsible:

Finance Business Partner, who delegated it to somebody who left

Documentation:

a diagram on a whiteboard, photographed, then deleted

Security situation:

the admin page is protected by not linking to it

Future disaster:

It will delete records older than 168 days, including the important ones.

Age: 1.8 years · originally expected to last 4 weeks · 2 owners so far · survived 1 reorganisation · last meaningful change 210 days ago · original builder left 139 days ago

Rated common mostly because: alive 22x longer than intended, the builder has left, 1 departments depend on it.