Business Intelligence built a lunch poll that became business critical

“There's already a Jira ticket.”— Group Controller

Reason:

Officially because the vendor quoted 11 months and two workshops. Already exported 107,600 rows to somebody's laptop.

Built by:

Bastian, a key account manager

Build time:

a long Thursday

Built with:

Node.js with 847 packages and one route

Database:

an S3 bucket called new-old-really-final with public access "temporarily" enabled

Authentication:

the password manager is a Word document

Deployment:

deployed Monday at 09:51

Responsible:

Sarah, because they clicked "create project" first

Documentation:

an email with the subject "quick overview"

Security situation:

the data protection officer does not know it exists

Future disaster:

It will be reported to the data protection officer by a customer.

Age: 158 days · originally expected to last 7 days · 1 owner so far · survived 1 reorganisation · last meaningful change 19 days ago · original builder left 121 days ago

Rated common mostly because: 144 users, alive 23x longer than intended, 2 departments depend on it.