Internal Communications built a freight quote calculator

“We just need it until SAP is updated.”— Tobias, Internal Communications

Reason:

Officially because the process owner is Daniel, who has never used the HR system. With a logo generated at 16:23.

Built by:

Tobias, an intern

Build time:

4 hours 15 minutes

Built with:

a Teams bot nobody remembers installing

Database:

a production table where the primary key is the customer's name

Authentication:

anonymous users are mapped to "default admin"

Deployment:

running with 98% disk usage

Responsible:

Nadia, whose laptop contains the only working environment

Documentation:

a spreadsheet cell containing "ask Tobias"

Security situation:

the temporary firewall rule is 2 months old

Future disaster:

It will cause IT to ask "what server?".

Age: 12 days · originally expected to last 4 weeks · 1 owner so far · survived 1 reorganisation · last meaningful change 12 days ago

Rated common mostly because: 53% chance of becoming business critical, 3 departments depend on it, 7 users.