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App #1400 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 141Common

Risk Management built a capacity planning spreadsheet with a frontend

Users1
Departments2
Criticality3%
Money involved€85/yr
β€œWe just need it until SAP is updated.”— Chen, Risk Management
Reason:
Officially because the source of truth is an email attachment from April. With 3 tests, all skipped.
Built by:
Chen, a warehouse supervisor
Build time:
51 minutes
Built with:
WordPress with eleven plugins
Database:
booleans stored as "yes", "no", "Y", "N" and occasionally "maybe"
Authentication:
the encryption key is in the source code
Deployment:
running on a VM with 4 GB of free disk space
Responsible:
Priya, who only knows the database
Documentation:
a Loom video nobody can find
Security situation:
security is handled by the fact nobody knows it exists
Future disaster:
It will cause Procurement to ask "what vendor?".

Accidentally connected to (1)

  • β†’ syncs every 46 minutes and calls that real-time

Age: 4.9 years Β· originally expected to last 4 weeks Β· 3 owners so far Β· survived 3 reorganisations Β· last meaningful change 420 days ago

Rated common mostly because: alive 59x longer than intended, 2 departments depend on it, 1 accidental connections.

Current owner

Nobody has taken responsibility for this disaster.

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