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App #1416 · 🇯🇵 Japan
Disaster score 311Common
Marketing built an Excel-to-PDF converter
🔥 Business critical
Users1
Departments3
Criticality86%
Money involved€48,352/yr
“We'll add monitoring later.”— Marco, Marketing
- Reason:
- Allegedly because Marco from Marketing is on holiday until January. Started as Suppliers_new2.xlsm with a script attached.
- Built by:
- Marco, a field technician
- Build time:
- a long Thursday
- Built with:
- Claude Code on the production branch
- Database:
- SAP, indirectly, through 3 CSV exports
- Authentication:
- the password is stored in a spreadsheet called passwords.xlsx
- Deployment:
- deployed through a GitHub Action that only Lukas understands
- Responsible:
- Managing Director, who calls it "the little tool"
- Documentation:
- an email chain containing the phrase "see below" 4 times
- Security situation:
- security is handled by keeping the URL secret
- Future disaster:
- It will outlive the vendor that was supposed to replace it.
Accidentally connected to (1)
- → expects Lukas to press the button first
Age: 15 days · originally expected to last 7 days · 2 owners so far · survived 1 reorganisation · last meaningful change 15 days ago
Rated common mostly because: 86% chance of becoming business critical, 3 departments depend on it, €48k per year.
Current owner
Nobody has taken responsibility for this disaster.
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