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App #1416 · 🇯🇵 Japan
Disaster score 311Common

Marketing built an Excel-to-PDF converter

🔥 Business critical
Users1
Departments3
Criticality86%
Money involved€48,352/yr
We'll add monitoring later.Marco, Marketing
Reason:
Allegedly because Marco from Marketing is on holiday until January. Started as Suppliers_new2.xlsm with a script attached.
Built by:
Marco, a field technician
Build time:
a long Thursday
Built with:
Claude Code on the production branch
Database:
SAP, indirectly, through 3 CSV exports
Authentication:
the password is stored in a spreadsheet called passwords.xlsx
Deployment:
deployed through a GitHub Action that only Lukas understands
Responsible:
Managing Director, who calls it "the little tool"
Documentation:
an email chain containing the phrase "see below" 4 times
Security situation:
security is handled by keeping the URL secret
Future disaster:
It will outlive the vendor that was supposed to replace it.

Accidentally connected to (1)

  • expects Lukas to press the button first

Age: 15 days · originally expected to last 7 days · 2 owners so far · survived 1 reorganisation · last meaningful change 15 days ago

Rated common mostly because: 86% chance of becoming business critical, 3 departments depend on it, €48k per year.

Current owner

Nobody has taken responsibility for this disaster.

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