The Power BI Guy built a knowledge base with a search that does not search

“It's only metadata.”— Managing Director

Reason:

Because the CEO found the one button that does not work. Quietly rolled out to three countries.

Built by:

Priya, a key account manager

Build time:

an afternoon, mostly

Built with:

Supabase, with the service role key somewhere unfortunate

Database:

Airtable on Bastian's personal plan

Authentication:

the password manager is memory

Deployment:

deployed from Marco's laptop

Responsible:

IT Service Desk, who delegated it to somebody who left

Documentation:

a Notion page with one sentence and 4 empty headings

Security situation:

the audit log also contains passwords

Future disaster:

It will get backups after the first data loss.

Age: 7.0 years · originally expected to last 14 days · 3 owners so far · survived 2 reorganisations · last meaningful change 3 days ago · original builder left 1746 days ago

Rated common mostly because: alive 182x longer than intended, 62 users, 3 departments depend on it.