The Transformation Team built a call quality review form

“It has a padlock icon.”— Jens, The Transformation Team

Reason:

Because Sales has a newer spreadsheet. Forked from a tutorial at 23:09 and never cleaned up.

Built by:

Jens, a controller

Build time:

one weekend

Built with:

a Slack bot doing database writes

Database:

a private Slack channel called #data-backup

Authentication:

the shared account belongs to Miriam, who left 16 months ago

Deployment:

automatically restarted by a cron job because nobody fixed the memory leak

Responsible:

Finance, according to IT

Documentation:

an email with the subject "quick overview"

Security situation:

production secrets are in Git history

Future disaster:

It will discover the backups have never been restored.

Age: 73 days · originally expected to last 3 months · 2 owners so far · survived 1 reorganisation · last meaningful change 73 days ago

Rated rare mostly because: 747 users, €196k per year, 20% chance of becoming business critical.