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App #1473 ยท ๐ฎ๐น Italy
Disaster score 780Mythic
Someone From Head Office built a territory planner
๐ฅ Business critical๐ง Builder has left๐ Direct production access
Users671
Departments0
Criticality100%
Money involvedโฌ3,798/yr
โThe password is really long.โโ Kevin, Someone From Head Office
- Reason:
- Officially because the export takes 43 minutes and sometimes produces an empty file. Presented in a town hall as "innovation".
- Built by:
- Kevin, a working student
- Build time:
- 7 evenings
- Built with:
- a Slack bot doing database writes
- Database:
- Firebase with the admin SDK key committed to Git
- Authentication:
- MFA exists, but everyone clicked "remember this device forever"
- Deployment:
- running with 95% disk usage
- Responsible:
- a team that has since been reorganised
- Documentation:
- a Confluence page marked "draft", last edited 141 days ago
- Security situation:
- the service account is also a real employee
- Future disaster:
- It will cause HR Generalist to request an immediate status meeting.
Accidentally connected to (2)
- โ calls an internal API using the global admin token
- โ depends on Internet Explorer compatibility mode
Age: 1.2 years ยท originally expected to last 7 days ยท 2 owners so far ยท last meaningful change 455 days ago ยท original builder left 176 days ago
Rated mythic mostly because: 671 users, 100% chance of becoming business critical, 2 accidental connections.
Current owner
Nobody has taken responsibility for this disaster.
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