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App #1500 · 🇩🇪 Germany
Disaster score 503Rare
Master Data Management built a churn reason database
🔥 Business critical🧟 Builder has left
Users175
Departments0
Criticality3%
Money involved€1,432,733/yr
“It's anonymised-ish.”— Tobias, Master Data Management
- Reason:
- Honestly? Because Thomas from Master Data Management is on holiday until May. Already exported 89,827 rows to somebody's laptop.
- Built by:
- Tobias, the management assistant
- Build time:
- a long Thursday
- Built with:
- an Electron app wrapping a website
- Database:
- the new database plus the old database "for comparison"
- Authentication:
- the production URL still uses :8080
- Deployment:
- deployed from Miriam's laptop
- Responsible:
- a contractor invoicing €945/day through a third party
- Documentation:
- a Notion page titled "New docs"
- Security situation:
- the firewall rule is 0.0.0.0/0
- Future disaster:
- It will cause Procurement to ask "what vendor?".
Accidentally connected to (1)
- → expects Ravi to press the button first
Age: 1.7 years · originally expected to last 3 weeks · 2 owners so far · last meaningful change 19 days ago · original builder left 485 days ago
Rated rare mostly because: €1.4m per year, 175 users, alive 29x longer than intended.
Current owner
Nobody has taken responsibility for this disaster.
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