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App #1500 · 🇩🇪 Germany
Disaster score 503Rare

Master Data Management built a churn reason database

🔥 Business critical🧟 Builder has left
Users175
Departments0
Criticality3%
Money involved€1,432,733/yr
It's anonymised-ish.Tobias, Master Data Management
Reason:
Honestly? Because Thomas from Master Data Management is on holiday until May. Already exported 89,827 rows to somebody's laptop.
Built by:
Tobias, the management assistant
Build time:
a long Thursday
Built with:
an Electron app wrapping a website
Database:
the new database plus the old database "for comparison"
Authentication:
the production URL still uses :8080
Deployment:
deployed from Miriam's laptop
Responsible:
a contractor invoicing €945/day through a third party
Documentation:
a Notion page titled "New docs"
Security situation:
the firewall rule is 0.0.0.0/0
Future disaster:
It will cause Procurement to ask "what vendor?".

Accidentally connected to (1)

  • expects Ravi to press the button first

Age: 1.7 years · originally expected to last 3 weeks · 2 owners so far · last meaningful change 19 days ago · original builder left 485 days ago

Rated rare mostly because: €1.4m per year, 175 users, alive 29x longer than intended.

Current owner

Nobody has taken responsibility for this disaster.

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