Office Management built a custom chat app because Teams was too complicated

“We'll document it after the quarter.”— Anja, Office Management

Reason:

Because the shared password was last changed 623 days ago. With 1666 users and zero documentation.

Built by:

Anja, a key account manager

Build time:

one weekend

Built with:

Airtable plus four Zapier zaps and one mystery webhook

Database:

no database, it is a spreadsheet

Authentication:

the password manager is someone's browser

Deployment:

running from an image tagged latest

Responsible:

an agency acquired by another agency

Documentation:

a diagram on a whiteboard, photographed, then deleted

Security situation:

the penetration test found it by accident

Future disaster:

It will discover there are no backups.

Age: 16 days · originally expected to last 3 weeks · 2 owners so far · last meaningful change 3 days ago · original builder left 52 days ago

Rated common mostly because: nobody owns it, the builder has left, 1 accidental connections.