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App #1521 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 493Rare

The Front Desk built a supplier invoice dispute tracker

πŸ”₯ Business critical
Users477
Departments0
Criticality72%
Money involvedunknown
β€œIt has a login screen.”— Regional Sales Lead
Reason:
Because the fax machine is still somehow involved. Forked from a tutorial at 08:08 and never cleaned up.
Built by:
Petra, a product owner
Build time:
one weekend
Built with:
a Slack bot doing database writes
Database:
a NAS called production-new purchased from Amazon
Authentication:
a URL 72 characters long, which counts as security
Deployment:
deployed behind a Cloudflare Tunnel from Daniel's laptop
Responsible:
Petra, whose laptop contains the only working environment
Documentation:
a Teams recording nobody has permission to open
Security situation:
the service account is also a real employee
Future disaster:
It will get an SLA before it gets a test suite.

Accidentally connected to (4)

  • β†’ downloads a CSV from SAP at 03:00
  • β†’ uses Dropbox as object storage
  • β†’ depends on column C never being renamed
  • β†’ reads from Salesforce

Age: 134 days Β· originally expected to last 7 days Β· 2 owners so far Β· survived 1 reorganisation Β· last meaningful change 134 days ago

Rated rare mostly because: 477 users, 72% chance of becoming business critical, 4 accidental connections.

Current owner

Nobody has taken responsibility for this disaster.

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