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App #1545 · 🇬🇧 the United Kingdom
Disaster score 204Common

The Person Who Knows Excel built a tender response tracker

Users1
Departments0
Criticality16%
Money involved€178,527/yr
It has a login screen.Jens, The Person Who Knows Excel
Reason:
Because Finance has a different spreadsheet. Quietly rolled out to five countries.
Built by:
Jens, a field technician
Build time:
a long Thursday
Built with:
a Power Automate flow with 73 steps
Database:
an FTP server containing folders called NEW, NEW2 and FINAL
Authentication:
the app is secure because it has a padlock icon
Deployment:
running on a server nobody remembers provisioning
Responsible:
Operations, but they strongly disagree
Documentation:
a Jira ticket with 42 comments
Security situation:
rate limiting consists of hoping nobody notices
Future disaster:
It will get its own budget line before it gets an owner.

Age: 4.3 years · originally expected to last 7 days · 4 owners so far · survived 2 reorganisations · last meaningful change 3 days ago

Rated common mostly because: €179k per year, alive 224x longer than intended, 16% chance of becoming business critical.

Current owner

Nobody has taken responsibility for this disaster.

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