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App #1545 · 🇬🇧 the United Kingdom
Disaster score 204Common
The Person Who Knows Excel built a tender response tracker
Users1
Departments0
Criticality16%
Money involved€178,527/yr
“It has a login screen.”— Jens, The Person Who Knows Excel
- Reason:
- Because Finance has a different spreadsheet. Quietly rolled out to five countries.
- Built by:
- Jens, a field technician
- Build time:
- a long Thursday
- Built with:
- a Power Automate flow with 73 steps
- Database:
- an FTP server containing folders called NEW, NEW2 and FINAL
- Authentication:
- the app is secure because it has a padlock icon
- Deployment:
- running on a server nobody remembers provisioning
- Responsible:
- Operations, but they strongly disagree
- Documentation:
- a Jira ticket with 42 comments
- Security situation:
- rate limiting consists of hoping nobody notices
- Future disaster:
- It will get its own budget line before it gets an owner.
Age: 4.3 years · originally expected to last 7 days · 4 owners so far · survived 2 reorganisations · last meaningful change 3 days ago
Rated common mostly because: €179k per year, alive 224x longer than intended, 16% chance of becoming business critical.
Current owner
Nobody has taken responsibility for this disaster.
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