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App #1599 · 🇦🇺 Australia
Disaster score 122Common

The Person Who Knows SQL built an invoice approval app

🧟 Builder has left
Users2
Departments0
Criticality0%
Money involved€18,832/yr
“There's already a Jira ticket.”— HR Generalist
Reason:
Officially because Sales has a newer spreadsheet. With 405 users and 92 feature requests.
Built by:
Elena, a product owner
Build time:
an afternoon, mostly
Built with:
a webhook pointed at someone's ngrok tunnel
Database:
a database dump from July that is "probably current enough"
Authentication:
the service account has global admin, just in case
Deployment:
running on a server nobody remembers provisioning
Responsible:
IT Service Desk, who calls it "the little tool"
Documentation:
a Loom video whose owner account has been deleted
Security situation:
TLS is disabled because it is "inside the network"
Future disaster:
It will outlive two reorganisations.

Age: 1.2 years · originally expected to last 3 weeks · 1 owner so far · survived 1 reorganisation · last meaningful change 74 days ago · original builder left 111 days ago

Rated common mostly because: alive 20x longer than intended, the builder has left, €19k per year.

Current owner

Nobody has taken responsibility for this disaster.

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