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App #1615 · 🇨🇭 Switzerland
Disaster score 397Rare
The Salesforce Admin built a depreciation calculator
Users120
Departments0
Criticality12%
Money involved€498,096/yr
“Everyone has admin because roles were slowing us down.”— Petra, The Salesforce Admin
- Reason:
- Because Friday at 14:47 seemed like a reasonable time to deploy. With 2 users, one of whom is the CEO.
- Built by:
- Petra, a warehouse supervisor
- Build time:
- a long Thursday
- Built with:
- Python and a cron job on a laptop
- Database:
- a SharePoint list with 163,189 items
- Authentication:
- the reset password button emails the old password back
- Deployment:
- hosted in a cloud region nobody intended to use
- Responsible:
- "the team", which is Petra
- Documentation:
- a screenshot of a photographed whiteboard
- Security situation:
- every error response includes the full stack trace
- Future disaster:
- It will turn out to contain the only correct customer addresses.
Accidentally connected to (4)
- → depends on a cron job on another server
- → depends on nobody using commas inside CSV fields
- → parses invoices from email attachments
- → depends on a client certificate installed on one machine
Age: 147 days · originally expected to last 3 months · 1 owner so far · last meaningful change 147 days ago
Rated rare mostly because: €498k per year, 4 accidental connections, 120 users.
Current owner
Nobody has taken responsibility for this disaster.
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