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App #1622 · 🇨🇭 Switzerland
Disaster score 365Rare
Three People From Finance built a maintenance request portal
Users394
Departments1
Criticality11%
Money involved€290,869/yr
“We just need it until SAP is updated.”— Managing Director
- Reason:
- Mainly because the mandatory field is documented as optional. Built during an offsite instead of the thing they were asked to build.
- Built by:
- Katrin, a working student
- Build time:
- one weekend
- Built with:
- Vue, for personal reasons
- Database:
- Jira custom fields, somehow
- Authentication:
- one shared password, written on a sticky note in the warehouse office
- Deployment:
- behind a domain that still contains the word test
- Responsible:
- Kevin, who thought somebody else owned it
- Documentation:
- a Loom video whose owner account has been deleted
- Security situation:
- the refresh token never expires
- Future disaster:
- It will be replaced by a second version of itself.
Age: 206 days · originally expected to last 4 weeks · 1 owner so far · survived 1 reorganisation · last meaningful change 206 days ago
Rated rare mostly because: 394 users, €291k per year, alive 7x longer than intended.
Current owner
Nobody has taken responsibility for this disaster.
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