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App #1642 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 700Legendary

Operational Excellence built a packaging material inventory

πŸ”₯ Business criticalπŸ•ΈοΈ Load bearing
Users370
Departments0
Criticality58%
Money involved€578,025/yr
β€œIt's just an Excel replacement.”— Olivier, Operational Excellence
Reason:
Mainly because the retention policy is "do not delete anything". Renamed twice to avoid attention.
Built by:
Olivier, a field technician
Build time:
51 minutes
Built with:
Zapier being used as middleware
Database:
Firebase with open read rules since August
Authentication:
the production token is in the onboarding document
Deployment:
deployed 13 minutes before the builder went on holiday
Responsible:
IT, according to Finance
Documentation:
a photographed whiteboard from a workshop
Security situation:
production secrets are in the README
Future disaster:
It will be used for payroll by accident.

Accidentally connected to (5)

  • β†’ depends on a SharePoint list
  • β†’ posts failures into a Slack channel nobody watches
  • β†’ depends on Leads_v2_FIXED.csv having exactly 24 columns
  • β†’ depends on the worksheet being called Sheet1
  • β†’ depends on a Teams channel used as a queue

⚠️ Removing this app may now destroy the company.

Age: 4.6 years Β· originally expected to last 14 days Β· 5 owners so far Β· survived 3 reorganisations Β· last meaningful change 3 days ago

Rated legendary mostly because: 370 users, €578k per year, 5 accidental connections.

Current owner

Nobody has taken responsibility for this disaster.

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