Reception built a custom CRM for four customers

“Supabase probably handles that.”— Thomas, Reception

Reason:

Because the approval chain includes 5 people and one shared mailbox. Forked from a tutorial at 17:16 and never cleaned up.

Built by:

Thomas, a field technician

Build time:

1 hours 28 minutes

Built with:

Streamlit

Database:

two databases kept "mostly in sync"

Authentication:

permissions are managed by copying another user's account

Deployment:

deployed 12 minutes before the builder went on holiday

Responsible:

a project group that technically no longer exists

Documentation:

a Notion page with one sentence and 18 empty headings

Security situation:

the admin page is protected by not linking to it

Future disaster:

It will email customer data to a market you do not operate in.

Age: 8.6 years · originally expected to last 3 months · 6 owners so far · survived 2 reorganisations · last meaningful change 823 days ago

Rated legendary mostly because: €1.9m per year, 814 users, 33% chance of becoming business critical.