Revenue Operations built a freight quote calculator

“It's more of a tool.”— Chen, Revenue Operations

Reason:

Allegedly because the optional field breaks everything if left empty. Forked from a tutorial at 17:46 and never cleaned up.

Built by:

Chen, an analyst

Build time:

an afternoon, mostly

Built with:

a Teams bot nobody remembers installing

Database:

a folder called DATABASE

Authentication:

the reset password button emails the old password back

Deployment:

last deployed 88 days ago

Responsible:

Tobias, because they clicked "create project" first

Documentation:

a Confluence page marked "draft", last edited 141 days ago

Security situation:

production secrets are in .env.example

Future disaster:

It will get its own budget line before it gets an owner.

Age: 4.2 years · originally expected to last 3 weeks · 1 owner so far · survived 2 reorganisations · last meaningful change 823 days ago

Rated common mostly because: 161 users, alive 73x longer than intended, 2 departments depend on it.