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App #1650 · 🇨🇭 Switzerland
Disaster score 570Legendary

Operations built a sales dashboard nobody asked for

🔥 Business critical
Users1
Departments1
Criticality96%
Money involved€118/yr
“You need to know the exact link.”— Petra, Operations
Reason:
Officially because the official form has 37 fields and not the one that matters. With 1170 users and 77 feature requests.
Built by:
Petra, someone from Procurement
Build time:
a long Thursday
Built with:
plain HTML and 1,900 lines of jQuery
Database:
localStorage. That is the whole backend.
Authentication:
an API key in the frontend bundle
Deployment:
hosted in a cloud region nobody intended to use
Responsible:
IT, according to Finance
Documentation:
a Confluence page marked "draft", last edited 88 days ago
Security situation:
a security review was scheduled for March and quietly cancelled
Future disaster:
It will be described as "legacy" before its first birthday.

Age: 22 days · originally expected to last 4 weeks · 2 owners so far · survived 1 reorganisation · last meaningful change 22 days ago

Rated legendary mostly because: 96% chance of becoming business critical, 1 departments depend on it, 1 users.

Current owner

Nobody has taken responsibility for this disaster.

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