Facility Services built a cheap copy of a SaaS app

“The office Wi-Fi is secure.”— Plant Manager

Reason:

Allegedly because the Miro board is now the documentation. Presented in a town hall as "innovation".

Built by:

Daniel, an analyst

Build time:

an afternoon, mostly

Built with:

plain HTML and 1,900 lines of jQuery

Database:

a folder called DO_NOT_DELETE_OLD

Authentication:

the security review happened after the incident

Deployment:

SSL certificate expires in 4 days

Responsible:

Nadia, who is currently interviewing elsewhere

Documentation:

a Confluence page whose screenshots are all out of date

Security situation:

the admin URL contains the word secret

Future disaster:

It will get a support rota before it gets an owner.

Age: 8.9 years · originally expected to last 3 weeks · 2 owners so far · survived 1 reorganisation · last meaningful change 74 days ago

Rated legendary mostly because: 5 accidental connections, alive 155x longer than intended, it is load bearing.