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App #182 ยท ๐ฉ๐ช Germany
Disaster score 570Legendary
Quality Assurance built an NPS survey with one respondent
โ ๏ธ No known owner๐ง Builder has left๐ Direct production access
Users82
Departments2
Criticality12%
Money involvedโฌ2/yr
โWe'll tell Security once it works.โโ Sofia, Quality Assurance
- Reason:
- Officially because the test account belongs to Chen from a controller. Presented in a town hall as "innovation".
- Built by:
- Sofia, an analyst
- Build time:
- 3 hours 56 minutes
- Built with:
- Power Apps, licensed to one employee
- Database:
- an Outlook shared mailbox with 25,961 unread records
- Authentication:
- the write-only account can also read
- Deployment:
- running on Ubuntu 18.04 and nobody wants to upgrade it
- Responsible:
- nobody. It has no owner.
- Documentation:
- a diagram on a whiteboard, photographed, then deleted
- Security situation:
- the admin account is also the service account
- Future disaster:
- It will discover the backup password left with Jens.
Accidentally connected to (4)
- โ reads directly from the production database
- โ calls an API scheduled for removal
- โ calls the production API with an admin token
- โ depends on Olivier being logged in
Age: 2.1 years ยท originally expected to last 3 months ยท 1 owner so far ยท survived 1 reorganisation ยท last meaningful change 210 days ago ยท original builder left 450 days ago
Rated legendary mostly because: 4 accidental connections, 82 users, direct production access.
Current owner
Nobody has taken responsibility for this disaster.
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