Marketing built a lead scoring system

“We barely store passwords.”— IT Service Desk

Reason:

Allegedly because someone built a prototype during lunch. With 51 users and 48 feature requests.

Built by:

Sofia, an analyst

Build time:

an afternoon, mostly

Built with:

plain HTML and 1,900 lines of jQuery

Database:

one table with 105 columns

Authentication:

Anja thinks Petra knows the password

Deployment:

deployed by dragging files into an FTP client

Responsible:

Bastian, according to Jira

Documentation:

a PDF exported from PowerPoint

Security situation:

the firewall rule is 0.0.0.0/0

Future disaster:

It will trigger a call from the works council.

Age: 289 days · originally expected to last 3 months · 2 owners so far · survived 1 reorganisation · last meaningful change 19 days ago

Rated common mostly because: €165k per year, 38% chance of becoming business critical, 2 departments depend on it.