Finance built a knowledge base with a search that does not search

“The workshop was tomorrow.”— IT Service Desk

Reason:

Mainly because the documentation starts with "TODO". With a logo generated at 14:07.

Built by:

Kevin, a recruiter

Build time:

19 minutes

Built with:

a Rails app from 2016 nobody updated

Database:

browser cookies with surprising ambition

Authentication:

the password hint contains the password

Deployment:

running with 78% memory usage and "seems fine"

Responsible:

whoever happens to be on call

Documentation:

a Teams recording nobody has permission to open

Security situation:

backups use the same password as production

Future disaster:

It will email customer data to a market you do not operate in.

Age: 2.2 years · originally expected to last 7 days · 6 owners so far · last meaningful change 3 days ago

Rated rare mostly because: 245 users, 48% chance of becoming business critical, alive 113x longer than intended.