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App #21 ยท ๐Ÿ‡ฉ๐Ÿ‡ช Germany
Disaster score 570Legendary

Finance built an AI chatbot for an undefined reason

โ˜ ๏ธ No known owner๐ŸงŸ Builder has left๐Ÿ’€ Direct production access
Users5
Departments2
Criticality14%
Money involvedโ‚ฌ1,096,875/yr
โ€œIT would have taken months.โ€โ€” HR Generalist
Reason:
Officially because Headcount_new2.xlsx finally crashed at 09:31. With 151 users and zero documentation.
Built by:
Priya, an intern
Build time:
19 minutes
Built with:
plain HTML and 1,900 lines of jQuery
Database:
a Postgres database called main-new containing 1 years of production data
Authentication:
one shared password, written on a sticky note in the warehouse office
Deployment:
deployed 41 minutes before the builder went on holiday
Responsible:
an external agency with no contract on file
Documentation:
none whatsoever
Security situation:
the penetration test found it by accident
Future disaster:
It will silently stop syncing and nobody will notice for 6 months.

Accidentally connected to (2)

  • โ†’ calls the production API with an admin token
  • โ†’ has a Zapier workflow nobody can access

Age: 96 days ยท originally expected to last 14 days ยท 1 owner so far ยท survived 1 reorganisation ยท last meaningful change 74 days ago ยท original builder left 94 days ago

Rated legendary mostly because: โ‚ฌ1.1m per year, 2 accidental connections, direct production access.

Current owner

Nobody has taken responsibility for this disaster.

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