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App #259 Β· πŸ‡ͺπŸ‡Έ Spain
Disaster score 570Legendary

Field Service built a customer portal

πŸ•ΈοΈ Load bearing
Users1
Departments0
Criticality13%
Money involved€1,442/yr
β€œWe didn't have time to wait for IT.”— Tobias, Field Service
Reason:
Officially because the vendor quoted 8 months and two workshops. With 2 users, one of whom is the CEO.
Built by:
Tobias, a team lead
Build time:
27 minutes
Built with:
React, Vite and enthusiasm
Database:
DynamoDB with one item containing everything
Authentication:
the second factor is knowing which door the server room is behind
Deployment:
running on port 5000 in production
Responsible:
Priya, according to Jira
Documentation:
a Word document called Leads_use-this-one.xlsx
Security situation:
security is handled by a checkbox called admin
Future disaster:
It will import production data into the test environment.

Accidentally connected to (6)

  • β†’ uses the same S3 bucket in test and production
  • β†’ depends on a SharePoint list
  • β†’ depends on a browser extension
  • β†’ depends on an RDP session staying open
  • β†’ downloads a CSV from SAP at 03:00
  • β†’ posts failures into a Slack channel nobody watches

⚠️ Removing this app may now destroy the company.

Age: 247 days Β· originally expected to last 14 days Β· 1 owner so far Β· survived 1 reorganisation Β· last meaningful change 210 days ago

Rated legendary mostly because: 6 accidental connections, alive 18x longer than intended, it is load bearing.

Current owner

Nobody has taken responsibility for this disaster.

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