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App #274 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 605Legendary

The Management Assistant built a lead scoring system

πŸ”₯ Business critical
Users260
Departments3
Criticality10%
Money involved€2,345,991/yr
β€œWe can always rebuild it.”— Daniel, The Management Assistant
Reason:
Officially because the process owner is Ravi, who has never used the ticket system. Forked from a tutorial at 16:45 and never cleaned up.
Built by:
Daniel, a team lead
Build time:
12 minutes
Built with:
Power Apps, licensed to one employee
Database:
the new database plus the old database "for comparison"
Authentication:
the guest account can see more than expected
Deployment:
deployed by copying files over RDP
Responsible:
a former employee still helping occasionally
Documentation:
a screenshot of a photographed whiteboard
Security situation:
the audit log is console.log
Future disaster:
It will import production data into the test environment.

Age: 2.8 years Β· originally expected to last 3 weeks Β· 6 owners so far Β· survived 3 reorganisations Β· last meaningful change 823 days ago

Rated legendary mostly because: €2.3m per year, 260 users, 3 departments depend on it.

Current owner

Nobody has taken responsibility for this disaster.

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