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App #320 ยท ๐Ÿ‡ฆ๐Ÿ‡บ Australia
Disaster score 548Rare

Facility Services built a demo environment that became production

โ˜ ๏ธ No known owner๐ŸงŸ Builder has left๐Ÿ›๏ธ Older than the department
Users388
Departments3
Criticality24%
Money involvedโ‚ฌ253/yr
โ€œChatGPT can probably regenerate it.โ€โ€” Anja, Facility Services
Reason:
Mainly because the retention policy is "do not delete anything". Renamed three times to avoid attention.
Built by:
Anja, a working student
Build time:
one weekend
Built with:
WordPress with eleven plugins
Database:
a MySQL database called test-new on a machine under a desk
Authentication:
the VPN password is the Wi-Fi password
Deployment:
using a self-signed certificate everybody has accepted
Responsible:
an external agency with no contract on file
Documentation:
a Confluence page copied from another project
Security situation:
production secrets are in a Slack message
Future disaster:
It will import production data into the test environment.

Accidentally connected to (2)

  • โ†’ depends on Outlook being open
  • โ†’ depends on 4 free-tier services

Age: 7.9 years ยท originally expected to last 7 days ยท 1 owner so far ยท survived 1 reorganisation ยท last meaningful change 74 days ago ยท original builder left 2269 days ago

Rated rare mostly because: 388 users, alive 412x longer than intended, 3 departments depend on it.

Current owner

Nobody has taken responsibility for this disaster.

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