Field Service built a budget forecast tool with hardcoded 2019 rates

“We have a backup somewhere.”— Priya, Field Service

Reason:

Allegedly because the time tracking system logs you out after 9 minutes of inactivity. With 2 tests, all skipped.

Built by:

Priya, a controller

Build time:

one weekend

Built with:

Power Apps, licensed to one employee

Database:

MongoDB containing a collection called test2_final

Authentication:

the secret is in the screenshot in the README

Deployment:

behind a load balancer pointing to exactly one machine

Responsible:

IT Service Desk, because their name appeared first in the meeting notes

Documentation:

a Miro board that takes 3 minutes to load

Security situation:

the audit log is console.log

Future disaster:

It will email the entire customer list to one customer.

Age: 3.8 years · originally expected to last 2 months · 3 owners so far · survived 3 reorganisations · last meaningful change 420 days ago · original builder left 892 days ago

Rated common mostly because: 81 users, alive 23x longer than intended, 2 departments depend on it.