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App #374 · 🇦🇺 Australia
Disaster score 223Common

Marketing built a meeting room booking system

Users1
Departments5
Criticality6%
Money involved€44,927/yr
It's only one container.Regional Sales Lead
Reason:
Because the approval chain includes 4 people and one shared mailbox. Forked from a tutorial at 16:06 and never cleaned up.
Built by:
Marco, a warehouse supervisor
Build time:
5 evenings
Built with:
Excel macros, exposed over HTTP
Database:
a MySQL database called prod on a machine under a desk
Authentication:
the certificate is self-signed and everybody clicked through
Deployment:
hosted in Katrin's Azure subscription
Responsible:
Head of Operations, who calls it "the little tool"
Documentation:
a Confluence page copied from another project
Security situation:
production secrets are in the frontend bundle
Future disaster:
It will hold the only copy of Stock_list_v2.xlsx.

Age: 3.9 years · originally expected to last 3 weeks · 2 owners so far · survived 1 reorganisation · last meaningful change 3 days ago

Rated common mostly because: 5 departments depend on it, alive 67x longer than intended, €45k per year.

Current owner

Nobody has taken responsibility for this disaster.

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