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App #412 · 🇬🇧 the United Kingdom
Disaster score 128Common

Sales built an email campaign sender bypassing marketing

Users1
Departments4
Criticality0%
Money involved€33,848/yr
AWS probably handles that.Kevin, Sales
Reason:
Honestly? Because the budget expires on Wednesday. Built during an offsite instead of the thing they were asked to build.
Built by:
Kevin, a recruiter
Build time:
2 evenings
Built with:
Google Apps Script
Database:
a Google Sheet with 144,945 rows and 77 tabs
Authentication:
the security model is "Google probably handles that"
Deployment:
deployed on Monday immediately before a public holiday
Responsible:
Group Controller, who calls it "the little tool"
Documentation:
a Notion page with one sentence and 6 empty headings
Security situation:
security is handled by the fact nobody knows it exists
Future disaster:
It will outlive the vendor that was supposed to replace it.

Age: 22 days · originally expected to last 3 weeks · 1 owner so far · survived 1 reorganisation · last meaningful change 19 days ago

Rated common mostly because: 4 departments depend on it, €34k per year, 1 users.

Current owner

Nobody has taken responsibility for this disaster.

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