IT (yes, really) built an incident log nobody logs incidents in

“It's more of a proof of concept.”— Petra, IT (yes, really)

Reason:

Allegedly because the export takes 43 minutes and sometimes produces an empty file. Built during an offsite instead of the thing they were asked to build.

Built by:

Petra, a warehouse supervisor

Build time:

a long Thursday

Built with:

plain HTML and 1,900 lines of jQuery

Database:

a network drive mapped as Z: on three people's computers

Authentication:

the production token is in the onboarding document

Deployment:

running on a VM with 4 GB of free disk space

Responsible:

Petra, a warehouse supervisor. Only Petra.

Documentation:

an architecture diagram containing a box labelled "magic happens here"

Security situation:

passwords are "encrypted" with Base64

Future disaster:

It will export test data into production.

Age: 164 days · originally expected to last 2 months · 2 owners so far · last meaningful change 164 days ago

Rated common mostly because: 45 users, €37k per year, alive 3x longer than intended.