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App #510 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 138Common

Facility Services built a vendor onboarding portal

🧟 Builder has left
Users1
Departments0
Criticality6%
Money involved€14,064/yr
β€œWe can rebuild it properly later.”— Anja, Facility Services
Reason:
Allegedly because the export button creates Headcount_use-this-one.xlsx, but nobody knows where. Built in 6 evenings and demonstrated immediately afterwards.
Built by:
Anja, a recruiter
Build time:
a long Thursday
Built with:
an Electron app, for a form
Database:
Elasticsearch, now also storing the invoices
Authentication:
passwords are stored in plaintext, for troubleshooting
Deployment:
running on a server last patched 141 days ago
Responsible:
Marco, currently on parental leave
Documentation:
an email chain containing the phrase "see below" 4 times
Security situation:
authorization happens entirely in the frontend
Future disaster:
It will be presented to management as evidence that shadow IT works.

Age: 1.9 years Β· originally expected to last 14 days Β· 2 owners so far Β· survived 1 reorganisation Β· last meaningful change 210 days ago Β· original builder left 249 days ago

Rated common mostly because: alive 48x longer than intended, the builder has left, €14k per year.

Current owner

Nobody has taken responsibility for this disaster.

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