Customer Support built a status page for internal systems

“It's not indexed.”— IT Service Desk

Reason:

Because the Miro board is now the documentation. With a logo generated at 16:37.

Built by:

Miriam, someone from Procurement

Build time:

a long Thursday

Built with:

a Rails app from 2016 nobody updated

Database:

a production snapshot from February because restore testing felt risky

Authentication:

the secret is in .env.example

Deployment:

running in Docker Compose on a machine named test-new-2

Responsible:

a vendor whose support contract expired 18 months ago

Documentation:

two architecture diagrams that disagree

Security situation:

production secrets are in the README

Future disaster:

It will discover the backup password left with Lukas.

Age: 4.7 years · originally expected to last 3 weeks · 5 owners so far · survived 1 reorganisation · last meaningful change 420 days ago

Rated common mostly because: €176k per year, alive 81x longer than intended, 43 users.